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About Haigh Group, LLC

Haigh Group, LLC is dedicated to partnering with quality conscious companies that recognize the interrelationship of quality to company profitability. We are dedicated to providing the ultimate in friendly and professional service to your company. Your satisfaction is of paramount importance to us.

Our consultants have over 30 years of experience in software development, systems development, network management, service delivery management, process improvement program development, and quality system implementation.

Our service offerings cover a broad range of quality frameworks and methodologies. We are experienced in:

  • Software Engineering Institute products in affiliation with SEI Licensed Transition Partners including:
    • Capability Maturity Model Integration for Development
    • Capability Maturity Model Integration for Services
  • IT Infrastructure Library Version 3.0
  • Six Sigma and Lean Six Sigma Processes
  • ISO 9000 and TL9000 Quality Programs
  • Malcome Baldrige Awards Program

Our approach to process consulting is based on the following principles:

  • Your processes are a reflection of what you do in conducting your daily business and not something that you do in addition to your business.
  • The cornerstone of a comprehensive Quality Program is to "first do the right things and do them right the first time".
  • Creating and institutionalizing a Quality Program is not something that is done TO an organization. Rather, it involves the evolution of the organization's culture into one where all the members of the organization strive to continually improve what they do and not settle for the "status quo".
  • Producing high quality goods and services is actually fun, rewarding, and satisfying. It should not be made into something laborious, ponderous or tedious.
 
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Last modified: 08/01/2012